Term & Policy
Terms & Conditions
Welcome to Al Najmah Al Thahbiah Furniture IND. L.L.C. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following terms and conditions.
Product Information
We strive to ensure that all product descriptions, images, specifications, and prices are accurate and up to date. However, slight variations in color, texture, or design may occur due to lighting, screen settings, or manufacturing updates.
Orders & Payments
All orders are subject to availability and confirmation. Prices are listed in AED and may change without prior notice. We reserve the right to cancel or refuse any order in case of pricing errors, stock issues, or payment authorization failure.
Delivery Policy
Delivery timelines provided are estimates and may vary depending on location and order size. Customers are responsible for providing accurate delivery details. Any additional charges due to incorrect information may apply.
Warranty
Our mattresses and furniture products come with a limited warranty covering manufacturing defects. The warranty does not cover normal wear and tear, misuse, improper handling, or damage caused by accidents.
Returns & Exchanges
Returns or exchanges are accepted only if the product has a manufacturing defect and is reported within the specified time frame after delivery. Items must be unused and in original condition. Custom-made products are non-refundable.
Intellectual Property
All website content, including text, images, logos, and designs, belongs to Al Najmah Al Thahbiah Furniture IND. L.L.C and may not be reproduced without written permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Privacy Policy
At Al Najmah Al Thahbiah Furniture IND. L.L.C, we value your privacy and are committed to protecting your personal information.
Information We Collect
We may collect personal details such as your name, contact number, email address, delivery address, and payment information when you place an order or contact us.
Use of Information
Your information is used to process orders, arrange deliveries, provide customer support, and improve our services. We do not sell, trade, or rent your personal information to third parties.
Data Protection
We implement appropriate security measures to safeguard your personal data from unauthorized access, disclosure, or misuse.
Cookies
Our website may use cookies to enhance user experience and analyze website performance.
Third-Party Services
We may use trusted third-party service providers for payment processing and delivery services. These providers are obligated to protect your information.
Policy Updates
We reserve the right to update these Terms & Conditions and Privacy Policy at any time. Changes will be posted on this page.