Term & Policy

Terms & Conditions

Welcome to Al Najmah Al Thahbiah Furniture IND. L.L.C. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following terms and conditions.

Product Information

We strive to ensure that all product descriptions, images, specifications, and prices are accurate and up to date. However, slight variations in color, texture, or design may occur due to lighting, screen settings, or manufacturing updates.

Orders & Payments

All orders are subject to availability and confirmation. Prices are listed in AED and may change without prior notice. We reserve the right to cancel or refuse any order in case of pricing errors, stock issues, or payment authorization failure.

Delivery Policy

Delivery timelines provided are estimates and may vary depending on location and order size. Customers are responsible for providing accurate delivery details. Any additional charges due to incorrect information may apply.

Warranty

Our mattresses and furniture products come with a limited warranty covering manufacturing defects. The warranty does not cover normal wear and tear, misuse, improper handling, or damage caused by accidents.

Returns & Exchanges

Returns or exchanges are accepted only if the product has a manufacturing defect and is reported within the specified time frame after delivery. Items must be unused and in original condition. Custom-made products are non-refundable.

Intellectual Property

All website content, including text, images, logos, and designs, belongs to Al Najmah Al Thahbiah Furniture IND. L.L.C and may not be reproduced without written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Privacy Policy

At Al Najmah Al Thahbiah Furniture IND. L.L.C, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect personal details such as your name, contact number, email address, delivery address, and payment information when you place an order or contact us.

Use of Information

Your information is used to process orders, arrange deliveries, provide customer support, and improve our services. We do not sell, trade, or rent your personal information to third parties.

Data Protection

We implement appropriate security measures to safeguard your personal data from unauthorized access, disclosure, or misuse.

Cookies

Our website may use cookies to enhance user experience and analyze website performance.

Third-Party Services

We may use trusted third-party service providers for payment processing and delivery services. These providers are obligated to protect your information.

Policy Updates

We reserve the right to update these Terms & Conditions and Privacy Policy at any time. Changes will be posted on this page.